Our Certificate III in Business Administration course will prepare students for a range of entry-level roles across a variety of sectors. Throughout the course, Gaps Education’s friendly team will assist students in developing skills and knowledge that will enable them to work successfully and effectively in different business environments.
This course is delivered online through audio-visual content and a simulated workplace.
Student enrolments will be active for 12- months with options of full-time or part-time study.
Semester 1
BSBWHS311 - Assist with maintaining workplace safety
BSBSUS211 - Participate in sustainable work practices
BSBTWK301 - Use inclusive work practices
BSBXCM301 - Engage in workplace communication
BSBCRT311 - Apply critical thinking skills in a team environment
BSBPEF201 - Support personal well-being in the workplace
Semester 2
SIRXPDK001 – Advise on products and services
SIRXCEG002 – Assist with customer difficulties
BSBOPS305 – Process customer complaints BSBOPS304 – Deliver and monitor a service to customers
BSBPEF3
01 – Organise personal work priorities BSBTEC301 – Design and produce business documents
BSBTEC302 – Design and produce spreadsheets
It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, the student will need a USI.
For more information on USIs, go to: www.usi.gov.au
In addition to a USI, to begin and complete this course, participants will need:
Examples of job roles relevant to this qualification include:
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